Owner FAQs

Price correctly for the market, take care of maintenance issues, saturate the market with the property’s availability, and always answer inquiries within 24 hours or sooner to attract the best applicants in the quickest amount of time.

Keep tenants happy by being respectful yet professional and attentive to their concerns. Respond to needed maintenance quickly and by providing trustworthy vendors to engage with them.

Make paying rent extremely convenient for tenants by providing online payments. Also, consistently enforcing and reminding tenants of when the rent is due is yet another way we make sure rent collection isn’t an issue.

We help protect you by conducting scheduled inspections to evaluate the property’s condition to assess, address and avoid liability risks. These inspections are fully transparent and belong to you as the investor. We also recommend speaking to your insurance agent about an umbrella policy for additional protection.

Never put your head in the sand when it comes to maintenance. Don’t let little problems turn into huge, costly ones by not resolving them. It’s better to take care of things as they happen to save money in the long run. Our respected local partners offer us the best possible rate based on volume and that is always passed on so that maintenance costs are kept as low as possible.

Doing everything yourself can easily make your life stressful and overwhelming. Do you really want to be a handyman on top of all of your other ‘real world’ responsibilities? Tenants calling you at all hours and feeling like you are never “off” is no one's idea of a payoff from an investment. Consider the time and money you will be saving by avoiding costly mistakes if you partner with professional property management.

We use management fees to help you by leasing your property faster, at the highest rate possible, and ensuring during renewals the rent is raised appropriately as well as making sure you don’t lose money through common mistakes. These fees work for you and serve as a tax write-off.

We provide an online owners’ portal where you can find all the information and documentation related to your property ‘on-demand’. Whatever your communication style is, you tell us how you’d like to communicate; whether it be by phone, email or text. We know how important communication is and we will make it our number one priority.

Have a list of questions to ask them and make sure they can answer all of them thoroughly. Look for a company that has been in business of ‘full-time’ property management for many years, and is locally owned and operated.

We are successful because we manage properties that are in desirable condition which means we can attract high quality tenants who will not only pay the rent on time, but maintain your investment. This ensures the outcome you desire.

Our seasoned team understands that although the industry is titled ‘property management’ it really should include the word ‘people’ somewhere in the title. Managing a building is predictable however managing people is very unpredictable. In order to be successful you must have the long term experience to handle both well. Our goal is to manage your property with full transparency and return your investment in the condition you expect whether that be in 1 year or in 10 years from now.